About Us
Playa Hotels & Resorts N.V., through its subsidiaries (NASDAQ: PLYA, "Playa"), is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in Mexico, Jamaica and the Dominican Republic. Playa currently owns and/or manages a total portfolio consisting of 24 resorts (9,027 rooms) under the following brands: Hyatt Zilara, Hyatt Ziva, Hilton All-Inclusive, Tapestry Collection by Hilton, Wyndham Alltra, Seadust, Kimpton, Jewel Resorts and The Luxury Collection. Playa leverages years of all-inclusive resort operating expertise and relationships with globally recognized hospitality brands to provide a best-in-class experience and exceptional value to guests, while building a direct relationship to improve customer acquisition cost and drive repeat business.
Our culture of caring embodies a spirit of warmth, generosity, and attentiveness that goes beyond all expectations, and seeks to create meaningful and memorable experiences for each and every one of our guests. We call it Service from the Heart™.
The Story Behind the Icon
The heart symbolizes the heartfelt service that is ingrained into Playa’s DNA. The heart was developed open and free-flowing, similar to our beaches and oceans. While there are gaps between our locations around the world, we are all still connected. The Playa heart is larger than us all and meant to represent what is at the core of our organization, love.
The Story Behind the Icon
The heart symbolizes the heartfelt service that is ingrained into Playa’s DNA. The heart was developed open and free-flowing, similar to our beaches and oceans. While there are gaps between our locations around the world, we are all still connected. The Playa heart is larger than us all and meant to represent what is at the core of our organization, love.
Embracing our social and environmental responsibility is not just a choice but a moral imperative that shapes our legacy and the health of our planet. We are pivotal social leaders in our destinations and take tremendous responsibility for setting an example of a healthy and sustainable symbiotic relationship with all our communities and partners.
OUR COMMUNITY
We belong to many communities across the planet that we call home. Our guests belong to even more. Enriching these communities and ensuring they thrive is an essential part of what we do each day.
OUR PLANET
Our destinations are some of the most spectacular habitats on the planet. Protecting these ecosystems and the world at large weighs heavily on our hearts. We are committed to reducing environmental impact.
OUR PEOPLE
Playa has always prioritized people. We value the diverse cultures of our associates and our brothers and sisters across the world. Promoting inclusiveness and celebrating diversity is paramount.
Putting the Heart in Hospitality
Our vision is to lead the all-inclusive hospitality segment through the values of humility, integrity, respect, diversity, and responsibility. We take care and motivate our employees, and in turn, they take care of our guests with love.
“Using love as a value is the way to communicate the ultimate emotion to all of our team members and hopefully that comes across to all of our customers.”
Bruce Wardinski, Playa Hotels & Resorts Chairman & CEO
IN MEXICO, JAMAICA, AND THE DOMINICAN REPUBLIC
At any Playa resort, you can count on distinguished addresses, pristine beaches, vibrant culture and authentic cuisine
—all inspired by natural beauty and perfected with premium inclusions.
Cancun, Mexico
A jewel of the Caribbean Sea, Cancun sits on the northeastern coast of Mexico’s sunny Yucatan Peninsula. Warm tropical winds invite guests to explore the city’s tawny beaches, sparkling turquoise waters, and vibrant culinary scene.
Playa del Carmen, Mexico
With its stunning beaches, world-class golf courses, and plentiful shopping and entertainment, it’s no surprise that Playa del Carmen has earned a reputation as one of the Caribbean’s trendiest travel destinations.
Los Cabos, Mexico
Los Cabos is an outdoor enthusiast’s dream. It’s a sparkling oasis where the desert meets the sea, home to Nicklaus and Dye designed golf courses, and the mating waters of humpback and gray whales.
Puerto Vallarta, Mexico
Voted as one of Mexico’s most romantic places, this enticing coastal destination regularly tops vacation lists with its charming cobblestone streets, bright terracotta-roofed houses, and stunning secluded beaches.
Punta Cana, Dominican Republic
Boasting miles of the world’s top beaches, this exclusive and ecologically-friendly community is a true paradise, home to spectacular white sand beaches, a protected harbor marina, and an award-winning golf course.
La Romana, Dominican Republic
La Romana satisfies the diverse interests of travelers with an endless variety of activities. Nearby Cotubanamá National Park is home to luscious cave-riddled forests, natural freshwater springs and ancient Taino rock art.
Samaná, Dominican Republic
From brilliant white sand beaches, which stretch hundreds of kilometers all around the peninsula’s coastline to lush, palm-filled forests, to coconut plantations, to hidden wonders such as caves and rivers, Samaná is a traveler's dream destination.
Montego Bay, Jamaica
On the northwest coast of Jamaica lies the vibrant and welcoming Montego Bay. Piercing the turquoise sea with its jagged coast and white sand beaches, this Caribbean paradise comes to life through its rich port history, reggae beats, and signature Jerk cuisine.
Runaway Bay, Jamaica
Protected by a large tropical coral reef, Runaway Bay flaunts some of the most beautiful beaches in the Caribbean and is often considered one of the best diving and snorkeling spots, thanks to crystal clear waters and thriving coral reef wildlife.