1. Introduction
This cookie policy (“Cookie Policy”) is intended to inform you how Playa Hotels & Resorts uses “cookies” and similar technologies on our websites (each a “Site”) and to assist you in making informed decisions when visiting one of our Sites.
Please take a moment to read and understand this Cookie Policy.
This Cookie Policy should also be read in conjunction with our Privacy Policy and our Site Terms of Use.
You may give or refuse your consent to the use of various categories of cookies that are not strictly necessary through our cookie consent manager. You can access the cookie consent manager via the link in the footer of our Sites. You have the option to withdraw your consent at any time. We cannot guarantee that our platform will function properly if you do not accept certain cookies; some functions may be lost, or you may not see certain pages at all.
2. Our use of cookies
Our website uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good and personalized experience when you browse our Site. It also allows us to improve our Site.
A cookie is a small file of letters and numbers that is stored on your browser, computer and/or mobile device when you visit our website. 'Similar technologies' falling under the generic term 'cookies' include local objects (sometimes called flash cookies), web beacons, pixels, browser fingerprinting technologies or any technology that stores or accesses information on your device.
We use first and third party cookies. First party cookies are cookies set by us. Third party cookies are cookies placed by a domain different from our domain. This means that someone other than us places these cookies. Please refer to any third party's privacy policy for more information on their processing of data collected through third party cookies.
We distinguish between the following types of cookies we use on our Site:
Strictly necessary cookies. These are cookies that are required for the operation of our Site or to deliver an online service requested by you. These cookies cannot be turned off; otherwise, some technical functionalities are not able to operate properly. These cookies enable that you can access and navigate through our Site and ensure a proper performance, security and functionality of our website.
Performance cookies. These cookies are optional and allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
Functional cookies. These cookies are optional and used to recognize you when you return to our Site. This enables us to personalize our content for you, and remember your preferences.
Targeting cookies. These cookies are placed by third parties directly on our Site, are optional and record your visit to our Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. These cookies include Social Media Cookies which are set by social media platforms. These third parties use cookies to collect information on our Site, including via plug-ins and widgets so that they can present you with digital content which may be of interest to you. If you do not accept these cookies, you may not be able to see certain content on our Site or engage with us via social media from our Site.
3. Your options
If you do not want us to store cookies on your device, you can refuse them (or later adjust your settings) in our cookie consent manager (except for the strictly necessary cookies). You can also adjust your browser settings, including so that your browser refuses all cookies or only third-party cookies. You can delete cookies that have been placed. You will have to adjust the settings for each browser and computer you use. How to adjust these settings differs per browser. You can consult your browser's help function for guidance.
4. Questions
If you have any questions about this Cookie Policy, you can contact privacy@playaresorts.com.
5. Changes to our Cookie Policy.
We reserve the right to modify this Cookie Policy and the way we use cookies at any time. If we make material changes to the way we use cookies, we will seek renewed consent.
Please refer back to this Cookie Policy frequently to see any updates or changes.
This Cookie Policy became effective as of August 1, 2024.